Return and Refund Policy

Here is our Return and Refund Policy

We want all our customers to have a 100% positive experience when they purchase from us.  We work hard to supply fantastic coffee, goods and customer service.

COFFEE - WHOLE BEAN or GROUND.  Our coffee is a natural perishable product and roasted fresh, therefore we are unable to accept returns on coffee orders.  If there is an error with your order, please contact us at sales@castironroasters.com within 28 days of your purchase and we will rectify it immediately.  If for any reason you are not enjoying your coffee bought from us, please get in touch and will work to find other coffee options for you.

BREWING EQUIPMENT  - If you have any problems with your order, please don't hesitate to reach out to our customer support team about a return or exchange within 28 days of purchase. Please email us at sales@castironroasters.com